Microsoft 365 apps and extensions

Products and apps support

You can get more information on using Microsoft tools and products on the Microsoft website.

Apps and extensions available on the Hwb Microsoft 365 tenancy

Microsoft 3rd party web applications

Applications (or ‘web-apps’) run inside your browser with a dedicated user interface and lots of user interaction. Examples include:

• games
• photo editors
• video players

Sign in is currently not available for most applications.

Access to 3rd party web applications can be requested on a per user, school or LA basis through the Hwb Service Desk.

• Email: support@hwbcymru.net
• Telephone: 03000 25 25 25

Microsoft 365 add-ins

Users are not able to install or manage add-ins from the Microsoft 365 store on the Hwb tenant.

Outlook add-ins

Microsoft Outlook add-ins help you speed up the way you access information on the web. For example, the Bing Maps add-in becomes available in an e-mail that contains an address. You can use it to check the online map for that location right from your e-mail.

Add-ins are available to install on a per user basis in Outlook:

• users can install read write apps and mailbox permission apps on their individual mailbox
• users can install and manage Microsoft 365 store add-ins for their own use
• users can install and manage custom built add-ins for their own use

Microsoft store

Users can’t sign in to the Microsoft store with their Hwb username and password.

Installing Microsoft Outlook add-ins

Install an add-in      

1. Log in to Hwb and navigate to the Outlook application in Microsoft 365.
2. Click the Settings ‘cog’ (in the top right hand corner of the browser).
3. Click Manage add-ins.
4. Browse the add-ins in the list or search for a particular add-in by typing into the Search add-ins box.
5. Once you have chosen an add-in, click on the blue Add button.

Remove an add-in 

1. Log in to Hwb and navigate to the Outlook application in Microsoft 365.
2. Click the Settings ‘cog’ (in the top right hand corner of the browser).
3. Click Manage add-ins.
4. Click My add-ins (from the options down the left hand side of the window).
5. Click the … (3 dots) on the appropriate add-in: click Remove.

Microsoft 365 apps language settings

How to set the language for Microsoft Windows and Microsoft 365 apps on your device.

This control is delegated to the local authority or whoever manages your device. Please contact your IT support at the school or local authority for assistance.

Users managing their own Microsoft 365 apps on their devices can follow these steps to change the language settings.

To change Microsoft 365 language to Welsh, you need to install the Language Accessory Pack for Microsoft 365 from the Microsoft site. 

Further support

For further support please contact the Hwb Service Desk.

• Email: support@hwbcymru.net
• Telephone: 03000 25 25 25